proactive Relationship manager job

Salary: INR 5-9 lacs p.a + (4-5k p.m) night allowance

Location: Mumbai

Experience: 1 to 3 years

Hiring Company: A Leading Edtech Company

Key Skills Required: Relationship Management Banks, Hotels, Travel, Corporate,

Executive: 5-8 Lacs, 1- 3 years of relevant experience (Relationship

manager in financial services/Banks/other corporate firms/

2nd preference - Travel, hospitality industry with good communication skills.

Requirements: Immediate joining required

Field: Education Technology. Product is a blockbuster and has shown tremendous conversion

potential (20%+) allowing significant upside for a passionate, high-energy growth hacker.


Job summary:

1. Lead a team of ~12 people which are responsible for maintaining relationship with the

customers and resolving their issues by coordinating across different departments

2. Drive targets through incentive, performance management of team and strong analytics.

3. Improve efficiency of the system by suggesting and executing new solutions.

Role & Responsibilities (teacher recruitment):

1. Lead a team of ~12 strong operations managers to provide top notch experience to

customers / teachers

2. Deep performance management of team to achieve Six Sigma output

3. Coordinate with tech, curriculum and cross functional teams to resolve customer issues

Skills (common):

1. Very high on Detail orientation

2. Strong Analytical skill

3. Target oriented & Customer obsession.

Recruitment Method

1. 3 Round of Interviews shortlisting by Company Recruiter, Senior Team Member, and

Director, Ops


● Excellent communication skills/English speaking abilities

● >3 years of relevant experience (Team Lead for Relationship managers in financial

services/Banks/other corporate firms)

Working hours

● 12PM to 9PM or 9PM to 6AM

● 6 days working

● Sat/Sun is working; off day will be a weekday

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