Citrix System Administrator job
Salary: INR 4 to 10 Lakhs + P.A
Salary: INR 4 to 10 Lakhs + P.A
Location: Chennai,India
Location: Chennai,India
Experience: 3 to 10 years
Experience: 3 to 10 years
Hiring Company: A Software Development and Infrastructure Management Company
Hiring Company: A Software Development and Infrastructure Management Company
key Skills Required: Citrix Xenapp, Xendesktop, XenServer
key Skills Required: Citrix Xenapp, Xendesktop, XenServer
Job Description:
Job Description:
Drive daily class completion through systems and processes -
Managing end to end metrics at call center-
Plan for scale up, execute, train and manage performance of the team, to achieve metric of class completion-
Work closely with product / tech teams to drive efficiencies at call center-
Should be able to analyse and interpret data and be able to implement plans for the achievement of goals-
Complete data driven performance management of huge call center teams
Experience:-
Either 3-5 years of experience in managing a strong call center OR 3-5 years of experience of managing operations in a high growth startup Skills : -
- Project management-
- Effective communication with account leadership
- Ability to identify improvement opportunities
- Process mapping
- Problem solving
- Six sigma / lean knowledge or certification preferred
Desired Skills and Experience
Desired Skills and Experience
Six Sigma,Lean,Startup,BPO Operations,Project Management
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