Citrix System Administrator job

Salary: INR 4 to 6 Lakhs + P.A

Location: Mumbai, Chennai

Experience: 3 to 5 years

Hiring Company: A Infrastructure Management IT Company

key Skills Required: Citrix Xenapp, Xendesktop, XenServer

Drive daily class completion through systems and processes -

managing end to end metrics at call center-

Plan for scale up, execute, train and manage performance of the team, to achieve metric of class completion-

Work closely with product / tech teams to drive efficiencies at call center-

Should be able to analyse and interpret data and be able to implement plans for the achievement of goals-

Complete data driven performance management of huge call center teamsExperience:-

Either 3-5 years of experience in managing a strong call center OR 3-5 years of experience of managing operations in a high growth startup Skills : -

  • Project management-

  • Effective communication with account leadership
  • Ability to identify improvement opportunities
  • Process mapping
  • Problem solving
  • Six sigma / lean knowledge or certification preferred (

Desired Skills and Experience

Six Sigma,Lean,Startup,BPO Operations,Project Management

Check Jobs by Keywords